Career

Job Description:

• Prime responsibility is to generate leads from various online platforms on daily basis with good quality and in cost effective manner. Data distribution to RM’s on daily basis and to keep back up for all provided data on monthly basis and it should be sent to director on monthly basis.
• Manage and execute campaigns across various digital channels, including email, social media such as Instagram, Facebook, google adds Linked in, search engines, and display advertising.
• Conduct market research and analyse trends to identify new opportunities and improve campaign performance
• Develop a brand style guide to ensure consistency in marketing efforts
• Create a multi-channel marketing content strategy
• Designs, builds, and maintains our social media presence.
• Help to solve employees IT related issues
• Managing company’s website and data maintenance.
• Manage external partners for marketing collateral creation
• Data Management on regular basis
• Track KPIs of marketing campaigns
• Write marketing messages for online and offline campaigns
• Generating Leads through social media ads an editorial calendar.
• Familiarity with CRM systems, dialler and CRM.
• Resolving dialler issue if any with the help to vendor.
• Daily chatting with the Clients regarding product and distributing to RM’s.
• Create an editorial calendar and meetings as and when required.
• Develop marketing strategies that align with the organization's business goals
• Measure and report on the performance of digital marketing campaigns, and assess against goals (ROI and KPIs)
• Collaborate with cross-functional teams, including creative, content, and web development, to produce engaging content and optimize user experience
• Stay up-to-date with emerging digital marketing trends and technologies
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.
• Building a strong connection between customers and the business
• Building social media strategy to increase awareness and engagement on social media

Job Description:

• Contact potential customer to showcase company product and services
• Find new business opportunities and customer
• Develop relationships with existing customers and keep I touch with them
• Negotiate prices and term with customers
• Keep track of sales activities
• Work with other team members to ensure customer satisfaction
• Actively seeking out new sales opportunities through cold calling
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Maintain and develop relationships with existing customers via telephone calls.
• Make accurate, rapid cost calculations and providing customers with quotations.
• To achieve monthly sales target
• Demat account opening

Requirements and skills:

• Proven experience as a Sales Executive or relevant role in stock market sales
• Proficiency in English
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach

Job Description:

• To check that all employee should be in formal as per company policy (with Quality Team in loop).
• Cost effective hiring as per company’s requirement.
• Training line-up and coordination with trainer.
• Documents collection/Appointment letter / Agreements/ Attendance/ HRM management/ Salary preparation/Salary slip /Leave deductions /Confirmation with TL for leave.
• To ensure all the documentation is done before employee handover to the respective team.
• RM assigning part will be decided by HR & BM (as per Team requirements).
• Employee ID should be provided to eligible employees as per rule.
• Proper record of new system and replacement of system should be maintained as per employees.
• Proper handover of RM to TL after training completion.
• Personal issues of any female employee should be addressed.
• Daily operations should be running smoothly without any grievance with respect to any incentive issues /salary issues /TDS / salary time line / Warning letter.
• Housekeeping management.

2. Office Responsibility

• Office floor should be neat & clean with table/ storage/ kitchen/ bathroom etc.
• Housekeeping timing should be monitored i.e. 8:30 to 6:15pm
• Housekeeping dress code should be maintained.
• All vendor management responsibility like electrician/ AC/ plumber/ pest control/ printer repairs/ stationery etc. should be done.

3. Office Tour Responsibility

• Book the resort for picnic in budget cost & discuss with top management (keep option in different location).
• Bus booking responsibility in cost.
• Proper trip team coordination like / safety/cloth wear/ timing of pick & drop with location /Night Halt or day trip only decision etc.
• All responsibly of Festival programme arrangements should be handled.

4. Festivals.

• Festivals celebrations in office plan should be one-day prior like budgets approval, hire Team with discussions & decorations etc.
• Office decorations & celebrations same day
• Food & snacks arrangements in cost.

Job Description:

• Manage all accounting transitions
• Prepare budget forecasts
• Publish financial statements in time
• Keep a track of daily revenue data
• Timely vendor payment
• Coordination with CA for financial decisions and discussions
• To audit customer transaction whether genuine or not and highlight the same
• Handle monthly, quarterly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns and file GST time to time.
• Manage balance sheets and profit/Loss statements
• Report on company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Accounts and all admin related work should be monitored.

Job Description:

• Direct all operational aspects including sales, distribution operations, customer service, human resource and compliance.
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics of all the branch, to allot monthly target for the branches by reviewing previous month sale.
• Manage budget and allocate funds appropriately
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Address customer and employee satisfaction issues promptly both internal and external.
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Responsible for revenue generation in terms of sales for the branch, to achieve the branch income and manage profitability of the branch.
• Responsible to manage a team of Relationship Managers and drive client acquisition target primarily through the sale of services.
• Responsible for all Branch operations IT, compliance & Risk related issues in the Branch
• To lead a sales team & achieving revenue and acquisition targets
• To provide end-to-end service solutions to existing customer relationships on a pro-active manner
• Understanding the sensitivity involved in various business classes and providing them services within a prescribed turn around time (TAT).
• Conceptualise & implement sales promotional plan through various marketing channels
• Continuous update on MIS Reports or any other business reporting (daily-weekly-monthly sales reports)
• To engage in new and innovative business planning activities locally to increase client acquisition and Branch profitability.
• To handle a team of Team Leaders, Relationship managers and Customer Service executives and motivate them in target achievements.
• To build productive and energetic team at branch for business development
• To provide prompt & satisfactory services to clients.
• To take initiatives for building brand in the locality and do various prospecting activities for acquiring maximum new client on regular basis.
• To ensure communication of Management strategy to all at Branch.
• To ensure harmonious relationships with employees on regular basis.
• To take initiatives to build employee capability
• To ensure retention of employees

Job Description:

• Contact potential customer to showcase company product and services
• Find new business opportunities and customer
• Develop relationships with existing customers and keep I touch with them
• Negotiate prices and term with customers
• Keep track of sales activities
• Work with other team members to ensure customer satisfaction
• Actively seeking out new sales opportunities through cold calling
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Maintain and develop relationships with existing customers via telephone calls.
• Make accurate, rapid cost calculations and providing customers with quotations.
• To achieve monthly sales target
• Demat account opening

Requirements and skills:

• Proven experience as a Sales Executive or relevant role in stock market sales
• Proficiency in English
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach

Job Description:

• Develop on boarding programs for new employees.
• Support and mentor new employees
• Monitor employee performance and response to training
• Evaluate employee performance to gauge where skills are lacking.
• Create training programs to address skill gaps in employees.
• Prepare learning materials for programs.
• Conduct surveys to gauge the effectiveness of programs.
• Research new teaching methods.
• Identify training needs by evaluating strengths and weaknesses
• Translate requirements into trainings that will groom employees for the next step of their career path
• Build annual training program and prepare teaching plans
• Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
• Direct structured learning experiences and monitor their quality results
• Acclimate new hires to the business and conduct orientation sessions
• Deliver training courses
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Stay abreast of the new trends and tools in employee development

Job Description:

• Providing Levels by coordinating with Analyst and giving it to team on timely basis.
• Providing Levels on broadcast group every day.
• Handling Quality Analyst part of the whole branch
• Identify and remedy defects within the calling process
• Asset management of the company includes phone, sim, headphone PC, charger etc. keep daily record.
• Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
• Compile and analyse statistical data
• Ensure that user expectations are met during the level providing process
• Draft quality assurance policies and procedures
• Investigate customer complaints and service issues
• Monitoring and Listening call records and identify the loopholes and good calls and bad calls.
• Ensure that agents provide quality service in line with organizational objectives.
• Optimized quality assurance will increase agents' efficiency through behaviour modification, enhance the quality of service to customers and improve close rates.
• Make Weekly report based on evaluation
• Checking of mobile phones and WhatsApp on weekly basis with HR in loop.
• Working under the guidelines of the firm in ethical & dedicated manner.
• Strictly adhere to the guidelines of regulatory authorities & firm.
• Creating and Conducting training for existing Employees and TL bases on their performance to get desired outcome.
• Offering counselling services to employees randomly
• Cross check FT call recording of particular RM.
• Collating and analysing employee feedback across all levels on a regular basis and revising strategy to generate more positive outcomes.
• Participating in and/or leading projects focused on continuous improvement.
• Creates and implements company quality standards.
• Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing procedures.
• Train and motivates employees to ensure that quality standards are met.
• Achieves quality assurance operational objectives by contributing to information analysis.
• Develops quality assurance plans by conducting hazard analyses and monitoring procedures.
• Validates quality processes by establishing product specifications and quality attributes.
• Assists in the recruiting process.
• Maintains and improves product quality by completing product, company, system, and compliance audits.
• Prepares quality documentation and reports by collecting, analysing, and summarizing information and trends.