Growl Communications Private Limited (“GCPL”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit https://www.growlcommunications.com (“Website”). This Privacy Policy applies only to information collected through our Website. It does not apply to information collected through offline channels or other means.

We may collect the following types of personal information:

• Name;
• Email address;
• Mobile number;
• Company name and business details;
• Enquiry details and message content;
• Any other information voluntarily submitted through our contact or enquiry forms.
• Find and prevent fraud

We also collect certain technical information automatically when you browse the Website, including:

• Internet Protocol (IP) address;
• Browser type and version;
• Device type and operating system;
• Pages visited, time spent, and referring/exit pages;
• Date and time of access.

Information may be collected when:

• You submit a contact or enquiry form on the Website;
• You request information about our services;
• You communicate with us through email, telephone, WhatsApp, or other channels;
• You browse the Website (technical data collected automatically).

We may use the information collected to:

• Respond to enquiries submitted through the Website;
• Provide information about our services;
• Communicate with you regarding your enquiry;
• Improve Website functionality and user experience;
• Maintain internal business records;
• Conduct internal analytics and business administration;
• Comply with applicable legal obligations.

By voluntarily submitting your contact information through the Website, you consent to being contacted by GCPL through telephone, SMS, email, WhatsApp, or other communication channels regarding your enquiry and our services.

You may request to be removed from marketing communications at any time by contacting us using the details provided at the end of this Policy.

The Website may use cookies and similar tracking technologies to enhance user experience and analyse Website performance. Cookies are small files stored on your device that help us recognise returning visitors and understand how users navigate the Website.

You may control or disable cookies through your individual browser settings. Disabling cookies may affect certain functionality of the Website.

GCPL follows standard industry practice in collecting log file data when visitors access the Website. Log files record IP addresses, browser type, Internet Service Provider (ISP), date and time of access, referring and exit pages, and number of clicks. This data is used solely to analyse trends, administer the Website, and track general usage patterns. It is not linked to personally identifiable information.

GCPL does not sell personal information to any third party.

Personal information may be shared in the following limited circumstances: (a) With service providers who assist in our business operations (subject to appropriate confidentiality obligations); (b) With professional advisers such as lawyers, accountants, or auditors; (c) With government authorities or regulators where required by law, court order, or regulatory requirement; (d) In connection with legal proceedings or the enforcement of our rights. We do not share your information with third-party advertisers.

This Website may contain links to third-party websites. GCPL is not responsible for the privacy practices, content, or policies of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

We implement reasonable technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic data storage can be guaranteed to be completely secure. Users provide information at their own risk.

Personal information will be retained only for as long as reasonably necessary for the purposes described in this Policy, or as required by applicable law, regulatory obligation, or legitimate business need. Once no longer needed, information will be deleted or anonymised.

This Website is not directed at or intended for use by persons under 18 years of age. GCPL does not knowingly collect personal information from minors. If you believe that a minor has submitted information through the Website, please contact us immediately and we will take reasonable steps to remove such information from our records.

Subject to applicable Indian law, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information where legally permissible;
• Withdraw consent for future marketing communications.

By using this Website, you consent to this Privacy Policy and agree to its terms. If you do not agree with this Policy, please discontinue use of the Website.

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Updated versions will be posted on this page with a revised date and will become effective immediately upon publication. We encourage you to review this page periodically.